Organic clicks
Google Search Console, 1 May to 5 October 2026.
Scooter Shop case study
A working website that brings sales, parts, service, hire and dealership operations into one customer experience.

01 / The brief
Scooter Shop needed to represent several very different parts of the business without making the experience feel fragmented. Customers should be able to discover stock, make a decision, buy, find a part or book the workshop without starting again each time.
Google Search Console, 1 May to 5 October 2026.
From first search to service after the sale.
Customer journeys and daily operations designed together.
02 / The customer experience

03 / Every screen
For Scooter Shop we found that an average of 66% of users are browsing on mobile. That is why every journey starts with the smallest screen in our process—not as a reduced version of desktop.
04 / Behind the website
The public website is only half the system. The management experience is organised around what dealership staff need to action next, so better customer service does not create more administration.
Enquiries and next steps arrive with the context staff need.
Customer paperwork, payment and handover progress stay connected.
The information customers rely on can be managed in one place.
Bookings become an organised workshop schedule, not another inbox.
05 / High-intent pages
Different customers reveal different intent in the way they search: a Vespa service, a used motorcycle or a specific SYM part. We build focused pages around those searches to capture more high-intent organic traffic—then give each visitor a more relevant next step.
06 / SEO growth
Across 1 May to 5 October 2026, organic clicks grew 116%. Indexable stock, focused landing pages and useful guides created more ways for ready-to-buy customers to find the dealership.
Ranked by impact and cost.
What each change earned.
23 checks: pass, warn or fail.
Where your search traffic is heading.
07 / Common questions
Yes. We reuse the thinking and proven patterns, not another business's design. Your website or system is scoped around your customers, operations and commercial goals.
No. A website URL and a plain-English explanation of what is taking too much time or not working well are enough to start.
Usually. We can connect websites with CRMs, inventory systems, email tools, payment platforms and other software where suitable integration options are available.
It depends on the customer journeys, operational tools and integrations involved. We define the smallest worthwhile first release and provide a clear scope before development begins.
Start with the busywork
Tell us what gets copied, chased or checked each week. We'll help you find the simplest worthwhile place to begin.