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Scooter Shop case study

One dealership.
One connected system.

A working website that brings sales, parts, service, hire and dealership operations into one customer experience.

Visit the live website
StrategyDesignDevelopmentSEO
www.scootershop.com.au
Scooter Shop homepage on desktop
Live dealership website

01 / The brief

Not a brochure.
A working dealership.

Scooter Shop needed to represent several very different parts of the business without making the experience feel fragmented. Customers should be able to discover stock, make a decision, buy, find a part or book the workshop without starting again each time.

InventoryOnline purchasingLicensingPartsService bookingsHireGuidesSEO
+116%

Organic clicks

Google Search Console, 1 May to 5 October 2026.

08

Connected capabilities

From first search to service after the sale.

01

Dealership system

Customer journeys and daily operations designed together.

02 / The customer experience

Built around what
the customer came to do.

www.scootershop.com.au
Used motorcycle inventory with buying steps, stock alert and filters
Open this page live ↗

03 / Every screen

Designed for the screen customers use.

For Scooter Shop we found that an average of 66% of users are browsing on mobile. That is why every journey starts with the smallest screen in our process—not as a reduced version of desktop.

66%of dealership users are on mobileAverage across the Australian dealership traffic we see.
01Clear buying path

04 / Behind the website

Dealership operations
behind the website.

The public website is only half the system. The management experience is organised around what dealership staff need to action next, so better customer service does not create more administration.

Thursday / 9:41 AM

What needs attention.

All systems connected
01

Action queue

Enquiries and next steps arrive with the context staff need.

Open →
02

Orders & licensing

Customer paperwork, payment and handover progress stay connected.

Open →
03

Stock & content

The information customers rely on can be managed in one place.

Open →
04

Service diary

Bookings become an organised workshop schedule, not another inbox.

Open →

05 / High-intent pages

Search pages built
around customer intent.

Different customers reveal different intent in the way they search: a Vespa service, a used motorcycle or a specific SYM part. We build focused pages around those searches to capture more high-intent organic traffic—then give each visitor a more relevant next step.

01

Ready to buy

  • New Scooters↗
  • Used Scooters↗
  • Used Motorcycles↗
  • E-Scooters↗
  • 50cc Scooters Perth↗
  • 125cc Scooters Perth↗
02

Need the workshop

  • Servicing↗
  • Scooter Repairs↗
  • Vespa Service Perth↗
  • Motorcycle Service↗
  • Tyre Fitting↗
03

Brand, parts or hire

  • SYM Scooters↗
  • SYM Parts↗
  • Parts Enquiry↗
  • Patrol Mountain Bikes↗
  • Motorcycle Hire Perth↗
04

Local and researching

  • Motorcycles Perth↗
  • Used Vespa Scooters Perth↗
  • SYM Scooters Perth↗
  • Scooters Morley↗
  • Scooters Mount Lawley↗
  • Scooter Service North Perth↗
  • Car vs Moped Cost Calculator↗

06 / SEO growth

116% growth.
5 months.

Across 1 May to 5 October 2026, organic clicks grew 116%. Indexable stock, focused landing pages and useful guides created more ways for ready-to-buy customers to find the dealership.

Your SEO findingsYour business · this cycle
Ranked
  1. 01

    Recommendations

    Ranked by impact and cost.

  2. 02

    Experiments

    What each change earned.

  3. 03

    Foundations

    23 checks: pass, warn or fail.

  4. 04

    Trend analysis

    Where your search traffic is heading.

Plain EnglishImpact and cost on every itemEvery claim sourced

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07 / Common questions

Website project questions.

Can you build something like this for my business?

Yes. We reuse the thinking and proven patterns, not another business's design. Your website or system is scoped around your customers, operations and commercial goals.

Do I need a detailed brief before getting in touch?

No. A website URL and a plain-English explanation of what is taking too much time or not working well are enough to start.

Can you connect the website to our existing systems?

Usually. We can connect websites with CRMs, inventory systems, email tools, payment platforms and other software where suitable integration options are available.

How much does a project like this cost?

It depends on the customer journeys, operational tools and integrations involved. We define the smallest worthwhile first release and provide a clear scope before development begins.

Start with the busywork

What is manual admin actually costing you?

Tell us what gets copied, chased or checked each week. We'll help you find the simplest worthwhile place to begin.